The Emperor has spoken and it’s very telling. Apple’s present and future is no longer about a fine-tuned combination of hardware and software. It’s also about being the content gatekeeper.

The announcement

We finally know what kind of tablet computer the Apple folks were cooking! Basically, it’s a blend of an oversized iPod Touch and iPhone. At the same time, it’s really a computer; the chip looks much more powerful. It’s supposedly very fast. Like any first generation Apple product, it has a lot going for it while missing a few things. No real surprises except maybe the starting price and very surprised about seeing a touch version of iWorks.

What’s more telling about Steve’s strategy is the lack of support for Adobe Flash. Not that I am very fond of Flash, but it is very telling.

It’s all about control

It’s no secret Steve Jobs is a control freak. It has worked well for him. Since the first Apple computer, Apple has had an aversion for clones. Apple wants to control the whole experience starting from hardware. Forget about having an Orange, a Pear or a Peach. Like Eve, all you need is to get a bite out of the Apple and you’re hooked. (Their logo is really telling). By controlling hardware and software combined with their sense of design and controlled user experience they’ve been able to do what most tech giants still dream of.

But today, controlling the user experience is also all about controlling content distribution.

They’ve done a really good job with iTunes out of distributing songs for people to buy. Then, Apple added an App Store to iTunes to distribute and install software. It made sense: it is more user-friendly and practical. What a success it has been!

Now enters the iPad which uses exactly the same model than the iPhone or iPod Touch. To download and install and application you still need to go through the Apple store. Oh, and you can download books now.

The excuse for the lack of Flash support on the iPhone Safari browser was that it was using too much CPU. It would deter the user experience. It wasn’t a bad excuse. Heck! Flash is known to bring underpowered computers to a crawl. But that excuse doesn’t fly well with the iPad. Those who got to try the device were all raving on how fast it is with its new Apple designed chip.

I do not care that much about the lack of Flash on Web sites. It is usually more a pain than a gain.

On the other hand, Adobe is prepping Flash CS5 which allows to build iPod Touch, iPhone and iPad applications. Who needs Flash support? Adobe is building it in some way! Who needs Adobe Air support on the iPad computer? Here’s a solution!

The thing is these Flash applications will have to be distributed by the App Store and approved and censored by Apple. There is no other way to do it unless you want to break Apple’s terms of use.

That’s why I don’t see Flash being supported natively in the browser on the iPad or the iPhone. It would be a way for developers to distribute software in a Web page without going through the content distribution gatekeeper Apple has become. Do pass go, but we’ll charge a fee on your 200$!

What’s next?

Apple’s announcement of the iWorks software suite for the iPad was quite a surprise to me. Digesting this announcement means Apple does not see the iPad as just an oversized iPhone. It’s also a computer where you can get some sort of work done. With the new screen estate, I can see a lot of exciting business applications being built for this new toy. But again, all these will have to pass through the gatekeeper.

To conclude, I predict we will see App Store support for Mac applications in the near future. It would make perfect sense when you think of it. Users get to download everything in a single place. Invoices are easy to find. You are dealing with a single company you trust. Why download and install something from somewhere else? That’s really too hard and too risky!

I wouldn’t be surprised to someday see a new computer from Apple which will make everything even easier for the computer illiterate. It will support a mouse and keyboard when touch is not yet as efficient. You will be able to get some real work done with it. It will use a blend of the Mac OS and the iPad OS to offer a seamless experience from hardware to content consumption. We almost have this device with the iPad but it’s just a start. In a future near you, your Adobe PhotoShop or Microsoft Office installations for a Mac will probably be downloaded from Apple.

Image source: Bite me in the rain by *sherryetal

Update:

Some interesting articles popped-up on the subject after I wrote this:

• Alex Payne: “On the iPad“.
• Free Software Foundation: “iPad is iBad for freedom“.
• Dave Winer: “Attn Joe: Should we trust iPad?“.
• Adobe Blog: “Apple’s iPad — a broken link?“.
• Fortune Brainstorm Tech: “Behind the Adobe-Apple cold war“.

This is why I’ve been using an IP Telephony service (from Ubity in Montreal) for a year now. With such a service, you can plug your phones anywhere there’s an Ethernet jack.

Location, location

The location where I’m at doesn’t matter. I could be in Mexico, in Europe, wherever and when I use my phone, it’s my office phone calling locally from Montreal.

So, I have a phone plugged in at my office, I have one at home and I have another one at my cottage. When the phone rings these 3 phones will all ring at the same time and I can answer like I was at the office. When I call someone, I always look as if I was at the office. I can be at my cottage and answer as if I was at the office after a day of skiing.

Not only that, I also have software phone support. So, when travelling, I can use my laptop at the hotel to make calls: I just plug in my iPhone headphones (which as a microphone) and I still appear as being in the office when returning calls from clients!

I’ve also installed a VoIP application on my iPhone called iSip. Unfortunately, it does not allow to make calls over the 3G network yet. It only supports Wi-Fi. The cool thing is I can be having a glass of port and smoking a cigar on my terrace and use the phone to call back clients or partners while still looking as if I’m at the office!

The day I’ll move my office, I just need to plug the phone somewhere else and I’m instantly ready to make and answer calls.

Features

This kind of service has all the usual telephony and corporate voicemail features for an affordable price. Calls in North America are free (1000 minutes per months) and calls to countries the other side of the Ocean are ridiculously cheap. On top of that I have features such as “find me” where in my corporate voicemail, people can press a button in my inbox to find me. They get to speak their names while the service calls my cell phone. Then, when receiving the call on my cell phone, after listening to who’s calling, I can press a button to accept or ignore the call.

The downside is I’m extremely reachable. But I often need to be.

The upside is that I can enjoy the pleasures of life a bit more and work where it’s more practical and enjoyable while looking like I’m never leaving my office and even sleeping there!

1. We’ll see a new breed of social media curating

As we are more than ever overloaded with information, implicit filtering becomes a must. Are you able to keep up with your RSS feed? I can’t! Do you feel like you’re missing on a lot of interesting conversations shared across your networks? I sure do!
We’ve already seen a bunch of aggregators in the social media landscape as destination sites. The next wave, which will happen this year, will focus on personalized our social media streams based on our social interactions and preferences. We’ll see a lot of innovation in this space.

2. Telcos start adopting a single Android platform

Google’s upcoming Nexus One Android phone proves that Google can’t afford to have a platform where it does not better control the experience in its fight against Apple’s iPhone. I predict we will see many telcos start adopting a unified Android which will be a packaged version of the Nexus One and thelcos will start dropping other Android implementations.

3. It will be the year of BuddyPress

As more and more bloggers become media empires and as different brands want to embrace social media, we’ll see an impressive number of mainstream sites adopt BuddyPress to build their own communities.

4. Bing will integrate social shopping features

As innovation in e-commerce is stagnating outside of Amazon, social shopping will continue to boom. We’ll see major players such as Google, Microsoft and even Apple jump into social shopping. Bing, which already has some focus on shopping, will integrate social features in its search engine.

5. There will be at least one high profile lawsuit against Apple

Losers love their lawyers and success breads jealousy. A major company will have a major lawsuit against Apple. Easy prediction. There probably will be more than one high profile lawsuit against Apple. As a bonus, Apple will fend these off.

6. 2010: the year of the tablet

Another easy prediction. Everyone’s making it. I had to.

The real questions are: Will Windows 7 stand of the crowd with its multi-touch features? Will Android be majorly used? Will Apple’s tablet be great enough? As a side prediction it is sure that Apple fans will drink to cool-aid.

7. More anti-trust investigations against Google

The American Department of Justice and the European Union will open both new probes and investigations into Google’s activities. At least another high profile acquisition will be blocked. It a rite a passage Microsoft had to go through and its Google turn.

8. Facebook to become the next Paypal

In 2010, Facebook will finally launch a payment platform that can be used as a virtual currency. Eventually, users can exchange credits.

9. Facebook e-commerce applications

We will see adoption of Facebook’s payment platform outside of social gaming and we will see it adopted on Facebook Connect sites too. Want to make a donation through Facebook?

10. We’ll see innovation in e-commerce outside of Amazon

I had to make this prediction because I feel e-commerce is still at the 1.0 stage. It’s a matter of time before we begin to see innovation outside of Amazon. I’m making this prediction because you’ll have to stay tuned to Shwowp a new startup from Tara Hunt and yours truly. If others don’t start to innovate, at least there will be us! In any case, it will become true if #9 becomes true.

Image copyright: http://commons.wikimedia.org/wiki/File:Glaskugel_CrystalBall.jpg

Another friend, Philippe Martin, tweeted about an article from France that talks about the 3 strikes law they are looking to adopt in France. In France, some suggested an amendment that propose to intervene only when the downloaded content is already available on the Internet. Interesting idea. In another tweet, Philippe points me to “Quebecor Opens Door to Canadian Three Strikes Policy”.

With the CRTC currently investigating net neutrality and being lobbied by companies such as Quebecor for a law similarly abusive than what a few countries like France want, I decided to play the role of a legislator and ask myself:

What would be the perfect anti-piracy law?

I don’t know if it’s perfect, but I think I came up with a damn good one.

Please note that to simplify the language I loosely use the term content owner. I am targeting the music and movie industry when referring to content owners.

Here’s the draft of my perfect anti-piracy law:

• An individual can download and share digital content from any source unless:
• the content has already been made available for download by the content owner
• the content was never released for personal listening or viewing by the content owner
• the content made available by the content owner is not copy protected

I haven’t talked about any coercive measures. That wasn’t the point. I wouldn’t wish for ISPs to spy on individuals. The point is that if you make content available for download through purchase (or freely with advertising), you are answering the needs of the consumer. You wouldn’t have any excuse to pirate and it would be easier to go against real pirates (those who profit from piracy).

Such a law would be progressive because it forces the music and movie industry to rethink their business model.

For example, no more region locking. If Hollywood wouldn’t make a movie available for download in Canada but would in the USA, it would be fare game for Canadians to download and share freely. It would force them to review global licensing issues.

It would also incite Canadian content owners to offer their content for download across the globe. I think it would benefit artists and everyone involved. I am confident artists would increase their royalties through increased sales.

It’s also important to allow individuals to be able to play the content the way they want to play it. To simplify things for consumers, content should not be copy protected. If I want to play my purchased movie through an iPod, the computer, an XBox, whatever, I should be able to. If I want to play a digital movie I purchased on the TV screen instead of the computer, I should be able to. Hollywood is just realizing, though the Hulu/Boxee saga that digital content can be played on the TV and want to control how users play Hulu’s content. It’s laughable since it is technologically easy to have a browser control play content on any screen, including the TV.

I also think we should force download availability as a prerequisite of content availability. Streaming-only technology put limits on the way we can play content (we need an Internet link). So, if a content is only made available through streaming, downloadable copies should be fare game to individuals.

What do you think?

What would be your perfect anti-piracy law?

The iPhone is the perfect companion for such events, but you need to be careful with the data usage.

For example, the default data roaming fee for Rogers in the United States is 6$ per MB. Since I use maybe a MB or two per day (or even more), it can add up really fast. I was glad to learn Rogers has a new data roaming plan for the iPhone which costs:

• 10$ per month
• 1$ per MB

As far as I could see, this plan is not yet advertised on Roger’s Web site. When I called Rogers a week ago, I was told this data roaming plan was just recently added.

This means if you think you will be using more than 2MB during a stay in the United States, the plan begins to make sense. You can remove the plan when you come back so you don’t pay 10$ each month.

During my trip I must have used about near 25MB of data. With the 10$ monthly fee and data usage fees, this amounts to 35$ of data roaming fees. It does not come cheap, but it would have cost me 150$ without the plan.

To further monitor and control your data roaming usage, here are must-follow tips for your next trip in the United States.

1. Don’t forget to call Rogers about voice roaming packages if you plan to make or receive many phone calls
2. Call Rogers to enable the iPhone United States data roaming plan
3. Before the plane takes off from Canada, when asked to shut down cell phones, you can activate Airplane mode in Settings
   
4. To minimize unforeseen bandwidth usage while abroad, go in Settings/Fetch New Data and set Push to “Off” then Fetch to “Manually”. This way, you will only download new emails when going to look at your emails.
   
5. In Settings/General/Network, set Data Roaming to “Off”. If you plan to use only Wi-Fi you would leave that there always when abroad. However, even if you plan to use data roaming, it’s a good idea to disable it before arriving at your destination.
6. Clear your usage statistics. Go in Settings/General/Usage and press the “Reset Statistics” button. You need to scroll down the Usage page to see this button. This will clear your Cellular Network data usage.
   
7. When arriving at destination, leave the Airplane mode and put back data roaming to “On”.
8. During your stay, you can monitor your usage statistics to keep track of how much you will be paying for your stay.
9. When coming back to Canada, put back your Data Roaming to “Off” to be sure it’s off if you ever go to Europe or another country where data roaming rates would cost you a pension.
10. Don’t forget to call Rogers again to remove your data roaming plan from your account.
11. Remember that browsing Web sites can consume a lot of data. Refrain from visiting too many graphics-heavy Web sites. Try to browse iPhone optimized Web pages or use specialized applications. You will consume a lot less data and it will reduce the extra fees that will appear on your invoice.

EDIT 2009-01-22 23:34

1. Funny thing! A few hours after my post, my wife, Kim Vallée, independently posted on the same subject here. We didn’t even knew about each of our similar posts! Of course, we had extensively discussed the subject, which explains the eerie similarity of our posts.
2. Highlighted some key words and the title after some tweets. Seems the new US data roaming plan is news to some.

I love the Pushing Daisies TV show, but please, this Flash site is so yesterday. The concept of their Touch of Wonder Tour is quite interesting. However, the Web implementation begs for a Web 2.0 / social media approach through better usage of Web standards. At the end of the day (or the tour), they would get a better bang for their bucks.

First, maybe if I already knew about this site, I would have found it through a Google search:

The people (probably paid generously) who made this Flash site at least knew how to add a URL to the Google index. As you see in the search result above, they are first before Kim’s blog (my wife). Strangely, they did not bother to enter a title to their site:

A quick look at the HTML source tells us there’s really nothing there for SEO:

As of this day, it’s not even XHTML 1.0 compliant but at this point, no wonder.

Anyway, let’s take a tour of their Web site.

It’s your standard Flash microsite for the entertainment business with some animations, a few annoying sounds and Icons/Buttons for different features/sections of the site:

• Touch of Wonder Tour: brief description of the tour and calendar
• Daisy Diary: small bios of the tour team, Pushing Daisy Blog, Photos and Videos of the tour
• Tour Stops: map of the cities where the tour stops with pop-overs giving the dates and locations
• Ned’s Pie Recipes: recipes for 3 different pies
• Show Info: Brief description of the show
• Send a Daisy: send to friend feature

That’s all nice and dandy. Let’s see what sucks and how leveraging Web 2.0, social media and HTML standards would bring more pie to the table. Here are my recommendations to people who create such sites:

1. Evidently, textual content in HTML with actual meta tags would be more search engine friendly.
2. There’s nothing prohibiting having a nice XHTML/CSS and edgy graphical look for the “Touch of Wonder Tour” section as well as the rest of the site.
3. The calendar’s location could be linked to a Google map and replace the Tour Stops. It would easily allow visitors to get and print driving directions.
4. The Daisy Diary section shows a pseudo blog, without RSS subscription and is a victim of the dreaded Flash scrollbar syndrome that hides most of the textual content and makes you scroll and scroll to read stuff. This section begs for a standard blog engine that supports Atom/RSS. Start conversations with your fans through comments. Tour participants could even comment about their experience.
5. The Daisy Diary Videos are so tiny they are almost unwatchable. These begs for Youtube videos imbedded in blog posts. Gain the advantage that videos might go viral through bloggers reposting them. You could post these videos in your Facebook fan page, send updates to your fans so that videos can go viral through the social graph. You still gain comments from viewers and get ideas for improvements for the tour’s video sessions.
6. As for videos, the tour pictures would benefit from being imbedded in blog posts. Why not even use Flickr? It encourages bloggers to repost their favorite photos. Show me you value my time by losing the slow loading photo gallery.
7. Why can’t I print your recipes in Ned Pie Recipes section? You either need to spend more bucks to add the feature, but HTML gives you the feature for free. Do your pies taste so bad you don’t want people to try them out?
8. Because of an artistic trip, the Show Info text is barely readable. HTML anyone?
9. The funny thing about the Send a Daisy feature is that it opens a separate HTML page, probably because the artists didn’t know how to program this in Flash. As of this point, if you followed my advice, the rest of the site is already in HTML, so it’s a no brainer. At the same time, why not leverage Facebook, Twitter and other social networks? For example, a post to Facebook link/widget is free, quick and much more efficient for fans to spread to word to many friends.
10. You could go a step further and create Facebook events for the different tour stops in the calendar so that friends can invite friends to participate on the tour.
11. If you are a bit crazy, you could appear really edgy by supporting microformats for calendar dates and locations. Lots of my tech friends are Pushing Daisies fans and would be quite surprised! Google also loves microformats.

Instead of building yet another usability deficient Flash site in the entertainment business, wouldn’t be more efficient to leverage what makes the Web really work? Wouldn’t be more efficient to invest your budget in knowing more about your fans, in helping your fans spread the word? The cost savings will allow you to invest in the social media specialist you desperately need in the first place. You will even have a margin left in your budget to advertise through social networks and blog sites that cater to your target audience.

EDIT 2008-08-12: Looks like they are on Twitter and on Flickr at least since September 5. Just received this message on Twitter:

ABCPieHole @JeromeParadis Looks like you had some trouble finding us, but we’re here! Read your post as well. Do check out our Flickr: http://bit.ly/pd

Since I wrote this article on September 6, I must have missed their presence. I am glad to see their recent involvement in social media. It proves to show that when you are active elsewhere, your main Web site should reflect your social media presence. In any case am looking forward to read ABCPieHole’s Twitter updates!

EDIT 2 2008-08-12: They are having great conversations through Twitter. If you love the show, follow them! I am glad to see they are listening and taking note of my recommendations:

Photosynth is an impressive piece of technology now out of Microsoft Live Labs. It allows to stitch together a series of pictures from a scene to generate a pseudo-3D view of the scene that users can navigate while being able to see the original pictures.

It’s not perfect yet as the plug-in required only works on Windows. They say they are working on Mac support.

I gave it a go using pictures from trip to Las Vegas I made with my wife this winter. We took an helicopter trip to the Grand Canyon. The pictures I uploaded to Photosynth were almost all taken from the ground where we landed. You can see the results here http://photosynth.net/view.aspx?cid=5b7540a5-f8b7-4a57-ae20-64db434c5eea

It took a little while to process and to upload with my old desktop at home. Once uploaded, it is apparent that you need to take pictures with overlapping sections to get the best results. There’s a little icon that allow you to see photos that Photosynth could not match to the set. Also, there’s one picture of the main set that’s strangely stitched.

Over all, I am impressed at the results! Next time I take picture of a scene, I will fire a lot of shots to make synths, that’s for sure!

Microsoft announced the Windows Live Contacts API and partnerships with Facebook, Bebo, LinkedIn and Tagged to access contacts and friends from different social networks. At the same time, they are launching http://www.invite2messenger.net to invite friends on other social networks to join them in Windows Live Messenger.

Even if Microsoft is participating in the Data Portability Workgroup, this is a separate endeavour. It does not look really selfless.

In any case, if you weren’t already convinced, it means Microsoft is seriously trying to make its Web 2.0 place by aggressively tackling social networks. It should not be underestimated by it’s competitors. I hope the market will continue embrace the challenge so that we end up more rapidly with true data portability.

Many startups are tackling the PIM portability problem. My favorite, for the moment, is Plaxo. While not perfect (it had a rough start when they had invites spamming people over and over), it has grown to become my data portability manager for contacts and calendaring. It syncs well with Google Calendar and Outlook which syncs well with my Blackberry. It’s much better than my previous solution, but because of screen scraping it still has some glitches. Some of these glitches are with LinkedIn sync. Also, it does not sync Facebook events, probably because of term of use.

It’s already hard to find something that works well for syncing basic contacts and calendaring information between Outlook and Google. I am still amazed that a company like Google cannot even get syncing from Google Calendar to Outlook or Google Calendar to Blackberry right.

Managing different social networks has become a pain. Syncing and sharing data across social network has it’s own challenges like privacy and security. Robert Scoble who was temporarily banned from Facebook knows something about it.

It’s interesting that Microsoft links the Live Contacts API announcement with Live Messenger. I believe that integrating information and interactions we have in social networks should follow us more closely. Who knows, maybe with Messenger I would find a bunch of social network friends that are also on XBox Live and I don’t know about it? It hope. It should.

In my case, its also important that the PIM information follows me offline. It’s the Blackberry’s fault! Whenever I subscribe to an event online, it should easily follow me offline. Same thing for a connection with someone I trust.

I hope a real standard will be widely adopted and implemented soon by the different social networks (specially Facebook).

Update: The space is heating up yet again: Yahoo! Supports OpenSocial; Yahoo!, MySpace and Google to Form Non-Profit OpenSocial Foundation

The Problem

Recently, I have been struggling to find a workable solution to synchronize Google Calendar with Microsoft Outlook in order to keep my Blackberry’s events in sync with Outlook and Google Calendar.

The goal is simple:

• If I enter an event in my Blackberry, I want it to show up in Outlook and Google Calendar.
• Entering an event in Outlook should show up in my Blackberry and Google Calendar
• Entering an event in Google Calendar should show up in Outlook and the Blackberry

Why use Outlook? It’s my primary offline storage facility. I mainly use gMail, but my emails are also backed up offline in Outlook when I’m in the office. I want to do the same thing for Google Calendar: to back up events in Outlook. An added advantage is that I use Outlook to synchronize events with the Blackberry as their Desktop Synchronization has never failed me. Also, when I’m in the office, I find that an offline application like Outlook is a bit faster to enter new contacts or events or the send emails (specially with attachments). Outside the office, I use gMail and I now want to use Google Calendar. But, it needs to be synced with the rest!

I first tried Google Sync for Blackberry. Once installed in my Blackberry, it would simply not synchronize events entered manually in my Blackberry and upload these to Google Calendar. Of course, my old Desktop Manager for my new Blackberry continued to do the job and synchronize Outlook but I was left with Google Calendar being not up to date. Events synced with Outlook wouldn’t sync back up to Google Calendar through Google Sync. So no go! De-installed Google Sync.

Enter Google Calendar Sync

Now, Google has announced Google Calendar Sync. It is used to synchronize to Microsoft Outlook. Exactly the missing link I need! If first saw it announced here.

It will only sync Outlook with your primary Google Calendar. For me it’s OK, I never created additional calendars. The sync options are simple enough:

• 2-way
• 1 way: Google Calendar to Microsoft Outlook
• 1 way: Microsoft Outlook to Google Calendar

I excitedly installed the application ASAP and did a 2 way sync. Fair enough, my Outlook calendar events appeared in Google Calendar (some days now were in bold). I my hurry, I first thought it had created duplicated, because the day I was checking had the event twice! False alert, I remembered I had entered this event in both calendars. I entered new events and Google Calendar and did a manual sync through the app in the tray and my events appeared in Outlook. Great!

Google Calendar Events with guests do not sync!

Then, last night I created an event in Google Calendar for Third Tuesday‘s next event. It’s on March 18 at 6pm at the Lolita Lounge (96 Sherbrooke West). Through Google Calendar, I also invited my wife as I know she wants to go.

After a few hours of work at the office today, I checked Outlook’s calendar for March 18th, expecting my new event to magically appear but it didn’t!

After some testing and trial and error, I came to the conclusion that events with guests will not be synced to Outlook. Be deleting the guests (sorry Kim!), I was able to make the event sync. Since inviting guests was a Google Calendar feature I had never used, it seems like I will refrain from using it for the time being. But what would happen if someone sent me an event invitation I accepted? I suspect it wouldn’t sync either. I’ll probably have to recreate it then.

Since then, I found comments of people having the same problem.

Conclusion

Does not work exactly as advertised. To their credit, they are still showing the “Beta” tag beside the name of the app. But then again, like gMail, will it be in Beta status for years?

In any case, knowing about its caveats should make it a good enough solution for me.

Use with caution.

It’s the thought that counts!